Please review our refund and cancellation policy before purchasing or engaging Services.
This Refund Policy applies to services provided by Crudev Masters.
As a technology and software development company, Services may include website development, software development, Python-based applications, UI/UX design, digital marketing, web security, consulting, maintenance, and other customized digital solutions.
Because Services are often customized according to a client's requirements, refund eligibility may depend on the nature and stage of the project, the work already completed, and the applicable agreement or quotation.
Payments made toward a project may include an advance payment, milestone payment, or other agreed payment arrangement.
Before starting a project, the applicable scope of work, deliverables, pricing, payment schedule, and other relevant conditions may be communicated through a quotation, proposal, invoice, statement of work, or written agreement.
Where a separate written agreement exists between Crudev Techno Solutions and a client, the refund and cancellation provisions of that agreement will apply to the extent permitted by law.
A client may request cancellation of a project or service by contacting us in writing.
If work has not yet started, we may consider a refund of an advance payment, subject to any applicable administrative, processing, or other agreed charges.
If work has already started, the refundable amount, if any, may be determined based on the work completed, resources allocated, third-party costs incurred, and the terms agreed for the project.
Certain payments may be non-refundable where the service has already been performed, delivered, substantially completed, or specifically acquired or incurred for the client's project.
Examples may include:
In certain circumstances, a partial refund may be considered where a project is cancelled before completion.
Any partial refund may take into account the amount of work completed, milestones achieved, resources used, third-party expenses, and other costs incurred by Crudev Masters.
The final refundable amount, if applicable, will be communicated to the client after reviewing the project status and applicable agreement.
Refund requests will be reviewed on a case-by-case basis. A refund is not automatically guaranteed merely because a client changes their mind after work has commenced.
Where a service has not been delivered as agreed, clients are encouraged to contact us promptly so that we can review the issue and, where appropriate, attempt to resolve it.
To request a refund, please contact us using the email address provided below.
Please include the following information where applicable:
Once we receive your request, we will review the relevant project information and communicate the outcome to you.
If a refund is approved, the refund will generally be processed using the original payment method, where technically possible.
Once a refund has been initiated, the amount may take approximately 5–7 business days to appear in your account, depending on the payment provider, bank, or financial institution.
Processing times may vary and may be outside the direct control of Crudev Masters.
If your refund has been approved but you have not received it, please first check your bank account or payment account.
You may also contact your bank or payment provider, as processing times can vary.
If you have completed these steps and still have not received your refund, please contact us at:
If you believe that a delivered service does not meet the agreed project requirements, please contact us as soon as possible.
We will review the issue against the agreed scope of work and, where appropriate, work with you to correct or resolve the identified issue.
Requests relating to changes outside the original scope may be treated as additional work and may be subject to additional charges.
We reserve the right to update, modify, or replace any part of this Refund Policy at any time.
Any changes will be posted on this page. It is your responsibility to review this page periodically for updates.
If you have any questions about this Refund Policy or wish to submit a refund request, please contact us.
Crudev Masters
Email:
info@crudevmasters.com
Phone:
+91 87787 60191